Shift Lead - Food - Amersham Simply Food

We are seeking a Shift Lead - Food to join our team at Amersham Simply Food. As a Shift Lead, you will lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. You will also lead the floor in the absence of the Colleague Manager.

Responsibilities:

• Coordinate resource to deliver operational tasks during the fill operation
• Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
• Allocate resource effectively to deliver a quick payment experience
• Enable daily operational processes to be implemented efficiently across the store
• Coordinate the team to deliver a clean, safe and well-presented store
• Play a part in creating a great team atmosphere that is inclusive of everyone
• Role model great Customer Service
• Role model M&S behaviours and Colleague Expectations across the store
• Support Colleague Managers by sharing observations of colleagues
• Support nearby stores if operationally required
• Responsible for being a key holder and answering call outs as required
• Responsible for tasks related to the opening and closing of the building

The shift pattern is flexible, rotating on a 2-week basis. In Week 1, you will work from 05:00-13:00, and in Week 2, you will work from 14:30-22:30. Some core shifts will be required between 07:00-20:00.

As a Shift Lead, you will be a key part of our team, leading and developing colleagues to deliver an exceptional customer experience.