Description
We are seeking a Senior Service Now Software Engineer to spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable, and secure infrastructure, ensuring seamless delivery of our digital solutions.
Purpose of the role As a Senior Service Now Software Engineer at Barclays, you will design, develop, and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
Accountabilities
- Development and delivery of high-quality software solutions using industry-aligned programming languages, frameworks, and tools, ensuring that code is scalable, maintainable, and optimized for performance.
- Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
- Collaboration with peers, participation in code reviews, and promotion of a culture of code quality and knowledge sharing.
- Staying informed about industry technology trends and innovations, and actively contributing to the organization's technology communities to foster a culture of technical excellence and growth.
- Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
- Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
Assistant Vice President Expectations
- Advising and influencing decision-making, contributing to policy development, and taking responsibility for operational effectiveness.
- Leading a team performing complex tasks, using well-developed professional knowledge and skills to deliver work that impacts the whole business function.
- Setting objectives, coaching employees, appraising performance, and determining reward outcomes.
- Demonstrating leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
Requirements
- Experience with ServiceNow platform and ability to understand the core CSDM model, platform upgrades, security model, and how integrations work via APIs.
- Certified CSA and CAD admin and developer to lead and build functionality as a sole lead without supervision.
- Understanding of all programming languages and data models to a very good level, and ability to follow best practices in an enterprise setting.
Highly valued skills
- Experience with CSM module in FSO context.
- Experience working in an enterprise-regulated industry.
- Good experience with AI models and ability to work with tools like GitLab Duo and Claude Code.