Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
The Commercial General Liability (CGL) Claims Adjuster is responsible for the end-to-end handling of complex third-party bodily injury and property damage claims arising under commercial general liability policies.
Responsibilities
- Claim Investigation & File Ownership: Independently investigate and manage a full caseload of CGL claims, including premises liability, slip and fall, product liability, construction defect and construction-related losses, and contractual liability exposures.
- Coverage Analysis & Policy Interpretation: Analyze complex policy language to determine coverage applicability.
- Liability & Damages Evaluation: Conduct comprehensive liability investigations, including review and analysis of incident reports, contracts, and medical records.
- Litigation Management: Manage litigated files, including the retention and direction of defense counsel.
- Settlement & Negotiation: Negotiate settlements within delegated authority while balancing cost containment and risk exposure.
- Risk Transfer & Subrogation: Identify, evaluate, and pursue risk transfer opportunities.
- Client & Stakeholder Communication: Maintain proactive, professional communication with insureds, claimants, brokers, clients, and internal stakeholders.
- Documentation, Compliance & Quality: Maintain thorough, accurate, and timely file documentation to support claim decisions and audit readiness.
Qualifications
- Education & Licensing: Bachelor's degree or equivalent work experience. Adjuster licensing as required by jurisdiction(s) handled.
- Experience: Minimum of 5+ years of commercial general liability claims handling experience required; experience with litigated and construction-related claims strongly preferred.
- Skills & Knowledge: Strong understanding of CGL coverage, policy interpretation, and jurisdictional differences. Experience managing litigated claims and working with defense counsel.
Benefits
- Medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.