Description
We are seeking a Principal Product Solution Architect, CPQ & CLM, to join our Business Technology Go-To-Market team. This is a senior individual contributor role that requires deep hands-on experience with Configure, Price, Quote and Contract Lifecycle Management platforms, strong enterprise architecture judgment, and the ability to translate complex business requirements into elegant, maintainable product and process solutions.
The Product Solution Architect will provide strategic leadership for the end-to-end Quote-to-Cash business process, including Salesforce CPQ, CLM, and connected enterprise applications. This role will partner closely with Product, Engineering, Sales, Deal Desk, Legal, Finance, Operations, CX, Partners, and implementation teams to design solutions that improve how business configure products, price and quote accurately, generate compliant contracts, manage approvals, and accelerate deal execution.
Key responsibilities:
- Translate business strategy into scalable solutions
- Serve as the senior technical and functional advisor
- Shape the responsible adoption of AI-enabled capabilities within the Quote-to-Cash process
- Drive quote-to-contract process optimization
- Lead cross-functional solution alignment
- Establish architecture standards and governance
- Provide subject matter expertise
Requirements:
- 10+ years of professional experience in product solution architecture, enterprise applications, business systems architecture, quote-to-cash transformation
- 10+ years of professional experience in CPQ and CLM
- 10+ years of experience in product configuration, pricing models, discounting, quoting, approval workflows, contract templates, clause libraries, negotiation, redlining, e-signature, amendments, renewals, obligations, and downstream quote-to-cash dependencies
- Experience with CRM, CPQ, CLM, ERP, document generation, workflow automation, reporting, and integration platforms
- Knowledge with data models, APIs, event-driven and batch integrations, workflow engines, security models, reporting requirements, platform configuration, and system dependencies
Nice to have:
- Demonstrated ability to lead senior-level conversations, facilitate decision-making, resolve conflicting priorities, and influence outcomes without direct authority
- Ability to produce clear architecture artifacts, process flows, solution designs, decision records, capability maps, and executive-ready recommendations
- Experience partnering with product and engineering teams through discovery, design, build, testing, release readiness, and post-launch optimization
- Salesforce RCA/Revenue Cloud Advanced (formerly known as Revenue Lifecycle Management or RLM), Conga, Vlocity preferred