Description
This role delivers tailored post-sales software services to local accounts, responding to queries and utilising proactive monitoring for issue prevention.
The role maintains high customer satisfaction by addressing requirements and resolving issues promptly.
Responsibilities include:
- Troubleshooting IT infrastructure problems
- Adhering to standards
- Supporting operational plans
- Performing assigned tasks under supervision
Disclaimer: This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc.