Description
About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity,we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.
The Role We're looking for a Forward Deployed Engineer to join our team. You'll embed directly with enterprise customers to architect and ship production systems on Telnyx's global network,voice, messaging, AI, and wireless. This isn't about demoing products; it's about building real solutions that work at scale.
Responsibilities
- Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand
- Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC
- Lead POCs, pilots, and production launches from whiteboard to go-live
- Own customer outcomes,stay engaged until the solution is live and stable
- Collaborate directly with Product and Engineering to shape the roadmap based on field insights
- Create clear technical documentation, runbooks, and maintainable solutions for handoff
- Troubleshoot and resolve complex integration issues alongside customer teams
What We Are Looking For
- CS degree or equivalent experience
- 3+ years building software or doing technical consulting
- Proficiency in multiple languages: Python, Node.js, Go,you're more dangerous in some than others
- Strong API fluency, event-driven thinking, and cloud-native instincts
- Exposure to SIP, WebRTC, or real-time voice/messaging systems
- Ability to translate "it's not working" into root cause
- Comfortable working on customer sites and in high-stakes technical conversations
Bonus Points For
- Experience with AI voice assistants, STT, or LLM-based conversational systems
- SQL proficiency (Postgres, MySQL, Oracle)
- ETL and data wrangling experience
- DevOps fundamentals (Docker, Kubernetes, CI/CD)
- Background in telecom, CPaaS, or high-growth SaaS
- Security mindset (IAM, encryption, audit logging)