Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.
Job Purpose and Summary:
The Pharmacy Technician plays a critical role in supporting the pharmacy team to consistently deliver on the brand promise. You will be the first point of contact to assist patients and customers, ensuring an exceptional experience.
Responsibilities:
- Live our purpose by following all company Standard Operating Procedures (SOPs) at each workstation to help Pharmacists manage and improve patient health.
- Follow pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
- Contribute to positive patient experiences by showing empathy and genuine care.
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts.
- Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback.
- Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic.
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
- Deliver additional patient healthcare services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification.
Immunization Responsibilities:
- Complete additional licensure and training requirements to obtain Technician Immunizer status.
- Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions.
- Monitor for and respond to adverse reactions.
Requirements:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy.
- State-level licensure and national certification requirements vary by state.
Essential Functions:
- Regular and predictable attendance, including nights and weekends.
- Ability to complete required training within designated timeframe.
- Attention and Focus: Ability to concentrate on a task over a period of time.
- Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner.
- Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues.
- Mathematical Reasoning: Ability to use math to solve a problem.
- Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action.
- Physical Demands: Be mobile and remain upright for extended periods of time.
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician.
- Previous experience in a pharmacy, retail, medical, or customer service setting.
- Ability to work in the home store, and across the market in other locations, to meet business needs.
Schedule and Pay:
- Anticipated weekly hours: 20
- Time type: Part-time
- Pay range: $16.50 - $25.00
Benefits:
- Comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
- Eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues.