Description
We are seeking a Japanese-speaking technical support engineer to provide IT-related technical support to Japanese customers via phone.
Responsibilities:
- Provide effective IT solutions within a specified timeframe to meet customer demands
- Offer technical support for computer and IT software issues
Requirements:
- 2027 graduate
- Fluent business-level Japanese communication skills with standard pronunciation
- Understanding of Japanese culture and good customer service awareness and spirit
- Excellent communication and coordination skills, strong pressure resistance, and high sense of responsibility
- Clear logical thinking, strong learning ability, and capable of proactively using AI tools
- Strong interest in IT software and hardware technology
- Proficient in using office software (e.g., Outlook, Excel)
- Able to accept rotating shifts
Working Hours:
- Five days a week, two days off
- Early shift: 8:00-17:00; late shift: 11:00-20:00
- Weekend work can be arranged for make-up days
Benefits:
- Internship stipend during internship period
- Opportunity for permanent employment based on internship performance and achievements