Description
We are seeking a Websites Operations & Delivery Lead to join our team. As a technical product leader, you will be responsible for leading the technical solution design, delivery, operation, and secure release for Diageo's consumer-facing websites.
The goal is to ensure that the websites are delivered efficiently, operated effectively, and continuously improved. You will support platform performance, stability, and compliance to enable strong consumer experiences.
Key Responsibilities:
- Tech solution design and estimation: Support the product road mapping journey, translate product priorities into technical delivery plans, and champion the target technical design.
- Squad design and delivery of the product roadmap: Lead delivery of the product roadmap, define the ideal squad composition, and own release management, testing, deployment, and operational readiness frameworks.
- Platform maintenance and tech health: Own, monitor, and improve the maintenance and technical health of the platform, manage platform operations, performance, and incident resolution.
- Compliance, security, and vulnerability management: Ensure security, privacy, and compliance requirements are embedded into delivery and operations, and own the vulnerability review and resolution process.
- Business translation through KPIs and targets: Define, track, and hit KPIs and targets for delivery velocity, tech health, compliance, and the maintenance process.
Qualifications and experience:
- Agency-led delivery: A track record of leading digital delivery through an external agency or outsourced partner.
- Agile delivery and release management: Solid experience running agile delivery, releases, and platform operations at scale.
- AI Enhanced delivery proven with Data: Experience applying AI-driven automation alongside relevant platform metrics.
- Proactive security and maintenance: Experience designing security and monitoring strategies that get ahead of vulnerabilities.
- Compliance in delivery: Experience building security, privacy, and regulatory requirements into delivery.
- Modern web architecture: Strong knowledge of headless platforms, e.g., Contentful or Umbraco, Next.js, React, Vercel, Algolia, Auth0, and Shopify.
- Platform consolidation: Experience moving legacy websites to a modern stack and bringing many sites onto one platform.
- Global collaboration: A clear communicator who works well across global, multi-functional teams.