Description
As a Transition Manager supporting the Department of Veterans Affairs (VA) in Austin, Texas, you will lead all technical, operational, and programmatic activities for the Phase-In period of the IOSS Application Services program.
You will manage the smooth transfer of responsibilities, processes, tooling, documentation, and operational ownership across major service lines including Identity & Access Management, Cybersecurity, PKI, Web/Middleware, Application Virtualization, Printer Security, Database Administration, and Operations Control.
Your key responsibilities will include:
- Leading all Phase-In transition activities to ensure a seamless shift to full operational capability
- Managing knowledge transfer, documentation, SOPs, tooling access, and operational handoff across all Application Services domains
- Overseeing onboarding, account provisioning, baseline assessments, readiness checks, and transition risk mitigation
- Establishing transition governance including schedules, sync meetings, dependency mapping, risk boards, and stakeholder communications
- Ensuring alignment with federal cybersecurity requirements, VA Handbook 6500, TRM, and all PWS-defined security and privacy standards
- Coordinating cross-functional integration with Cybersecurity, ICAM, PKI, Web/Middleware, Virtualization, Printer Security, Database, and OC/CMOP teams
- Producing executive-ready reports, dashboards, and updates on readiness, risks, onboarding progress, and transition performance
- Ensuring validated documentation, SOPs, architecture diagrams, and operational runbooks are fully transitioned to GDIT ownership
- Identifying modernization opportunities and ensuring the Phase-In establishes a foundation for Zero Trust, cloud migration, and long-term enterprise improvements
To succeed in this role, you will need:
- A Bachelor's degree and 8+ years of experience in enterprise IT operations, program management, or technical leadership
- Experience overseeing large-scale federal or enterprise IT transitions across multiple technical domains
- Strong understanding of cybersecurity frameworks and compliance obligations (NIST SP 800-53, RMF, Zero Trust, TIC 3.0)
- Demonstrated ability to lead cross-functional engineering and operations teams in multi-vendor environments
- Experience with modernization efforts across identity services, PKI, vulnerability management, database operations, web/middleware hosting, virtualization, and workflow automation
- Proven skills in project management, stakeholder communication, risk mitigation, status reporting, and governance
- Strong organizational skills, strategic thinking, and ability to present technical information to executive audiences
- Ability to support escalations, incident coordination, and enterprise governance activities as needed
We offer a range of benefits, including:
- Competitive pay, benefits, 401(k) match, and wellness programs
- A collaborative, innovative, military-friendly workplace
- Opportunities to modernize VA's Application Services environment and lead enterprise transformation across critical systems nationwide