Description
We are seeking a Project Manager II – Technical to join our team at Western Governors University (WGU). As a Project Manager II – Technical, you will be responsible for planning, organizing, monitoring, and managing information technology projects through completion.
Responsibilities:
- Plan, organize, and manage all phases of assigned IT projects, including scope definition, scheduling, resource coordination, and delivery tracking.
- Develop and maintain project plans, timelines, Work Breakdown Structures, estimates, and key delivery milestones.
- Monitor and communicate project status, risks, dependencies, and issues to stakeholders, ensuring transparency and timely escalation.
- Coordinate cross-functional teams and foster collaboration between technical, business, and vendor partners.
- Ensure project deliverables meet quality standards, technical requirements, and compliance expectations.
- Facilitate Agile ceremonies when needed, support backlog clarity, and promote effective teamwork and continuous improvement.
- Identify and remove project blockers, evaluate alternative solutions, and drive alignment on decisions.
- Maintain accurate project documentation, including requirements, test plans, decision logs, and change requests.
- Support testing, validation, and user acceptance processes to ensure successful implementation and smooth transition to operations.
- Manage project budgets, vendor deliverables, and change orders to ensure financial accountability.
Requirements:
- Bachelor's Degree in Business, Management Information Systems, Computer Science, or a related field
- Minimum 2 years of progressive project management experience
- Leadership and project management skills with the ability to drive scope, schedule, and delivery outcomes.
- Proficient in creating WBSs, project plans, schedules, and milestone-driven roadmaps.
- Understanding of project management methods, including Agile, hybrid, and traditional approaches.
- Knowledge of development cycles, system processes, software lifecycle standards, and large-scale technology delivery.
- Ability to analyze problems, evaluate technical constraints, and recommend effective solutions.
- Comfortable using project and productivity tools (e.g., Jira, MS Project, Excel, collaboration platforms).
- Demonstrated ability to influence, motivate, and coordinate across cross-functional teams.
- Works effectively both independently and within team environments.
- Ability to plan work, manage competing priorities, and meet deadlines.
- Ability to maintain accurate documentation and support administrative, reporting, and governance requirements.
Preferred Qualifications:
- Broad knowledge of project management
- Scrum Master Certification
- Project Management Professional (Project+, PMP, Prince2) Certification
- Experience in technology and/or higher education
- Experience with Agile development
Benefits:
- Medical, dental, vision, telehealth and mental healthcare
- Health savings account and flexible spending account
- Basic and voluntary life insurance
- Disability coverage
- Accident, critical illness and hospital indemnity supplemental coverages
- Legal and identity theft coverage
- Retirement savings plan
- Wellbeing program
- Discounted WGU tuition
- Flexible paid time off for rest and relaxation with no need for accrual
- Flexible paid sick time with no need for accrual
- 11 paid holidays
- Other paid leaves, including up to 12 weeks of parental leave