Description
We are seeking a highly organised and motivated OMFS Access Coordinator to join our team at London North West University Healthcare NHS Trust. You will be responsible for coordinating patient's elective admissions, liaising with consultants and surgeons to ensure optimal utilisation of theatre sessions. Your main duties will include compiling and updating elective theatre lists on Cerner, contacting patients to offer admission dates, and agreeing on a date of admission in line with the Patient Access Policy.
The successful applicant will be a team player with excellent communication and interpersonal skills, able to work effectively in a stressful environment. Knowledge of national targets (RTT, cancer, and diagnostics) and hospital PAS and EPR systems is essential.
Job Responsibilities:
- Coordinating patient's elective admissions
- Liaising with consultants and surgeons to ensure optimal utilisation of theatre sessions
- Compiling and updating elective theatre lists on Cerner
- Contacting patients to offer admission dates and agreeing on a date of admission
Requirements:
- Experience in a patient/customer-facing role
- Knowledge of booking patient appointments data recording system
- Knowledge of RTT pathways and targets
- Excellent communication and interpersonal skills
- Ability to prioritise workload and work on own initiative
- Ability to work effectively in a stressful and pressurised environment