Description
The Health Informatics Manager in Market Access supports strategic initiatives that use health information technology (HIT) to improve care delivery across GSK priority therapeutic areas.
Key Responsibilities:
- Partner with health-system stakeholders and cross-functional GSK teams to align approved HIT resources with customer needs, clinical workflows, and technology environments.
- Assess customer workflows, EHR readiness, data insights, and operational barriers to identify compliant opportunities that may improve patient identification, care delivery, coordination, and efficiency.
- Educate customers on approved EHR-enabled, digital, patient identification, and measurement resources and support their evaluation for potential use.
- Contribute HIT expertise to account planning and customer engagement, sharing relevant insights, risks, opportunities, and health IT trends with internal partners.
- Serve as a HIT subject matter resource across Market Access and other GSK business units, coordinating customer support and providing field input on scalable tools and resources.
- Ensure customer ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions while working within GSK policies and applicable Legal and Compliance requirements.
Basic Qualifications:
- Bachelor's degree
- Minimum 3 years of healthcare or pharmaceutical industry experience.
- Minimum 2 years of experience in health informatics or EHR-related roles.
- Experience with inpatient or ambulatory clinical workflows, care coordination, and health information technology.
- Customer-facing experience assessing needs and collaborating across teams.
Preferred Qualifications:
- Experience supporting health systems, IDNs, academic medical centers, community oncology practices, or large provider organizations.
- Experience in Oncology, Respiratory, Infectious Diseases, or other relevant therapeutic areas.
- Experience supporting product launches, EHR optimization, clinical workflow redesign, population health, or digital health initiatives.
- Experience with multiple EHR platforms and related reporting or population health tools.
- Knowledge of healthcare quality measures, value-based care, interoperability, and digital health technologies.
- Strategic thinker and self-starter with strong accountability and results orientation.
- Project and change management experience.
- Epic or other major EHR vendor certification, CPHIMS, RHIA, RHIT, or other relevant certification.
- Advanced degree in health informatics, clinical informatics, or a related field.
- Strong emotional intelligence, collaboration, interpersonal, and customer-success skills.
- Strong organizational, written, verbal, and presentation skills.
Benefits:
- Health care and other insurance benefits
- Retirement benefits
- Paid holidays
- Vacation
- Paid caregiver/parental and medical leave
Salary Range: $152,250 - $253,750 per year