Description
Diversity matters at Lush, as we're building a brand that represents the people of the world.
As a Supervisor, you play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year.
Key Responsibilities:
- Lead and motivate the sales team to deliver exceptional customer service
- Engage with customers to understand their needs and provide tailored product recommendations
- Maintain a clean, visually appealing, and well-organized shop floor
- Support the store manager in achieving sales targets
- Organise and contribute to in-store events and customer celebrations
- Provide training, feedback, and development for team members
- Lead the store effectively in the absence of the store manager
- Ensure health and safety standards are followed
- Seek opportunities for personal development
Skills, Knowledge & Expertise:
- Customer Service
- Management Skills
- Teamwork
- Communication
Benefits:
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave
- Enhanced paternity leave
- Flexible working
- Access to employee-led Community Networks