Description
As a Pharmacy Operations Lead Representative, you will be responsible for distributing workload and monitoring workflow for members of your assigned area to ensure work is completed timely and accurately.
You will serve as a resource to supervisors and backup to cell owners and team members.
Required Shift: Monday, Tuesday, Thursday, and Friday from 5 AM to 3:30 PM AND Sunday through Wednesday 5 AM to 3:30 PM
Essential Responsibilities:
- Ensure appropriate distribution of workload and workflow for assigned area, including scheduling, shifting resources, and backfilling as needed.
- Serve as the first-line resource for questions/issues from team and cell owners, in coordination with supervisor; demonstrate leadership qualities consistent with Express Way values.
- Effectively manage issues impacting productivity of team members; offer solutions, collaborate with others, communicate status, and escalate as needed.
- Assist Supervisor in ensuring established policies and standard operating procedures are followed and individual and team goals for productivity and quality are met/exceeded.
- Assist in developing, documenting, and updating policies and procedures for Coordinators, including specific training and validation material; assist in training and validating Automation staff regarding procedures.
- Other duties as assigned.
Qualifications:
- High School diploma or equivalent required.
- Ability to obtain Missouri State Pharmacy Technician license.
- 3+ years relevant working experience in a pharmacy dispensing setting preferred.
- 1+ year leadership or team development experience preferred.
- General PC knowledge: Microsoft Word, Excel, PowerPoint, and email skills preferred.
- Knowledge of standard concepts, practices, and procedures within dispensing pharmacy.
- Experience troubleshooting problems in a pharmacy dispensing environment preferred.
- Strong attention to detail with good organisational skills.
- Good verbal and written communication skills.
- Willingness to work a flexible schedule when needed and ability to stand for the full shift.
- Ability to adapt in a dynamic work environment, learn quickly, troubleshoot problems, and make decisions.
What We Offer:
- Health coverage effective day 1 (including Medical, Dental, and vision).
- 401(k) plan with company match.
- Holiday Pay and Paid time off.
- Education/Certification Program (Grow to Thrive).
- Career Growth and advancement opportunities.
Physical Requirements:
- Stand for lengthy periods.
- Lift up to 50 lbs. occasionally and 30 lbs. frequently.
- Perform repetitive motion with fingers, hands, and arms.
- Work may be in confined areas close to machinery.
- Work may be performed in an environment with varying noise levels.