Description
As a DME Technician, you will play a crucial role in helping patients access the respiratory and home medical equipment they need to manage their health at home.
Your responsibilities will include:
- Coordinating delivery and pickup times with patients to ensure timely and reliable service
- Transporting, delivering, and retrieving equipment and supplies while following safety procedures and reporting any concerns
- Educating patients and caregivers on the proper use, storage, and maintenance of equipment
- Reviewing and explaining all documents in the New Patient Packet to ensure understanding of rights and responsibilities
- Completing required delivery documentation, including route logs and oxygen dispensing logs
- Cleaning, maintaining, and servicing equipment according to company standards
- Maintaining accurate inventory records for all equipment received, delivered, and retrieved
- Keeping warehouse areas organized, clean, and well-stocked
- Serving as a professional representative of AHRE in all interactions with patients, caregivers, and partners
- Participating in on-call rotation when assigned, maintaining availability and accurate call documentation
- Identifying safety hazards during delivery and setup, taking appropriate action to mitigate risk
- Ensuring safe vehicle operation in varied weather and travel conditions
- Supporting process improvements and collaborating to improve efficiency and patient satisfaction
Working Conditions & Physical Requirements:
- Regularly lifting and moving up to 50 pounds; occasionally up to 75 pounds
- Performing moderate to heavy physical labor, including bending, stretching, stooping, and crouching
- Navigating stairs and tight spaces while maneuvering equipment
- Driving delivery vehicles safely in varying conditions
Required Qualifications:
- High school diploma or GED
- Valid driver's license with a clean driving record
- Ability to work independently and solve problems effectively
- Strong customer service and communication skills
- Ability to manage physical demands and maintain safety awareness
Preferred Qualifications:
- Experience in DME, respiratory care, or home medical equipment
- Familiarity with patient care environments or healthcare settings
- Strong organizational and documentation skills