Description
Job Description
We're looking for a Senior Backend Engineer (Golang) to join our Support Engineering group at Deliveroo, which is now part of DoorDash. You'll work on building scalable, low-latency systems that power our internal support tools and shape the future of customer support.
About the Role
As a Senior Backend Engineer, you will:
- Build and maintain high-throughput backend services using Go.
- Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe.
- Design systems that are scalable, resilient, and easy to maintain.
- Lead and contribute to architectural discussions and technical decision-making.
- Write well-tested code and help the team maintain high code quality standards.
Responsibilities
Your responsibilities will include:
- Building and maintaining high-performance admin applications and core operational tools.
- Developing advanced features to reduce manual work, improve communication, and proactively resolve issues.
- Working on our in-house chat platform, which handles around 5 million conversations every month.
Requirements
To be successful in this role, you will need:
- 7+ years of professional software engineering experience, with a proven track record of building and scaling complex systems.
- 2+ years of production experience in Golang, with the ability to mentor others and drive best practices across the team.
- Strong hands-on experience with both SQL and NoSQL databases , especially Cassandra.
- Solid understanding of designing and operating low-latency, high-throughput distributed systems.
- Previous on-call experience, with a pragmatic approach to reliability and incident management.
Nice to Have
We'd also love it if you had:
- Background in Node.js or other backend languages.
- Familiarity with cloud infrastructure (AWS, GCP) and event-driven architectures.
Benefits
At Deliveroo, we offer various benefits, including:
- Healthcare and well-being benefits
- Parental leave and pensions
- Generous annual leave allowances, including time off to support a charitable cause of your choice
Diversity, Equity, and Inclusion
We believe in creating a great workplace that represents the world we live in. We're committed to diversity, equity, and inclusion in all aspects of our hiring process.