Description
Southwark Council is seeking a Library Officer to join their team. The successful candidate will be responsible for delivering a high level of customer care, providing efficient and effective services, and supporting the community through various events and activities.
As a Library Officer, you will be the public face of the library, ensuring that customers receive excellent service. Your duties will include lending out books, organising returns, answering enquiries, and providing support for the public. You will also help organise and run events such as book groups, toddler sessions, IT taster sessions, and author events.
The ideal candidate will be flexible, adaptable, and organised, with strong communication skills and a high standard of customer care. You will have a good understanding of basic computing, including word processing and web browsing, and an enthusiasm for libraries and promoting literature to all ages.
Benefits:
- Competitive Salary & Pension
- Growth Opportunities
- Family-friendly policies, including flexible working and home working
- Local government pension scheme
- Many other staff benefits
Requirements:
- Good general knowledge of public library services and local government services
- Experience of working directly with members of the public
- Strong communication skills and the ability to engage with people from all backgrounds
- Ability to work effectively with children, young people, people with disabilities, and diverse communities
- Experience or enthusiasm for planning and delivering community events and activities
- Good IT skills, including Microsoft Office and internet research
- Ability to work independently and use initiative
- Strong teamwork and collaboration skills
- Good organisational skills and attention to detail
- Ability to work accurately with numbers and maintain records
- Flexibility, adaptability, and a positive attitude
- Genuine passion for libraries and community services
Additional Requirements:
- Ability to undertake the physical aspects of the role, including lifting, carrying, stretching, and bending
- Enhanced Disclosure and Barring Service (DBS) check required
- Regular travel between sites is required
What We Offer:
- A salary of GBP 31,668 - 33,993 per year
- A supportive and inclusive work environment
- Opportunities for growth and development