Description
We are seeking a dynamic and enthusiastic Temporary Accommodation Placement Officer to join our team. As part of the Temporary Accommodation Placement Team, you will provide a quality administration service to the team of temporary accommodation officers and the manager.
The successful candidate will have experience in various administration duties, be computer literate, and willing to learn new IT skills. A good working knowledge of MS Excel is required. The role is extremely varied, requiring quick thinking, discretion, and flexibility to meet changing priorities and deadlines.
Key responsibilities include:
- General administration
- Creating and terminating tenancies
- Handling a high volume of phone calls
- Liaising with landlords to source temporary accommodation
- Providing reports and maintaining records
- Carrying out tenancy sign-ups for clients on a daily basis
The role requires excellent customer service skills, the ability to build good relationships with other departments, landlords, and external organisations, and to work under pressure.
In return, we offer a salary of GBP 38,256 - 39,276 per year.