Description
Join M&S as a Customer Assistant in our Food section at Wigan Robin Retail Park Simply Food, where you'll provide exceptional customer service, work collaboratively as part of a high-performing team, and drive sales growth.
Your main responsibilities will include:
- Delivering outstanding customer experiences, ensuring customers feel valued and supported throughout their shopping journey
- Maintaining a deep understanding of M&S Food products, making recommendations, and confidently selling our newest offerings
- Utilising digital tools, such as Sparks and in-store devices, to enhance the customer experience and drive sales
- Adapting to changing demands, working flexibly across various areas of the store, and contributing to a positive team environment
- Meeting strong customer demand, particularly during peak periods, including the busy Christmas season
In this role, you will have the opportunity to make a significant impact, driving growth in sales and serving as a brand ambassador for M&S. Due to operational requirements, you may be asked to work up to full-time hours during certain periods.
As a Customer Assistant, you will be a resilient and committed individual who thrives in a fast-paced environment, remains sharp under pressure, and consistently delivers high-quality service.
Benefits of working with M&S include:
- Competitive pay rates
- Opportunities for career development and growth
- Collaborative and supportive team environment
If you're a motivated and enthusiastic individual who takes pride in delivering exceptional customer service, we'd love to hear from you.