Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide remarkable service to customers, ensuring they feel valued every time they shop with us
- Confidently recommend and sell our newest food products to customers
- Utilise our digital tools, such as Sparks and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Schedule:
- Monday 18:00 - 22:00
- Tuesday 18:00 - 22:00
- Saturday 18:00 - 22:00
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
Requirements:
- Digitally confident, with ability to utilise digital tools to enhance customer experience
- Resilient and committed, with ability to thrive in a high-pressure environment
- Flexible, with ability to work across various areas of the store
- Ability to provide excellent customer service