Description
We are seeking a Customer Assistant to join our team in Cheadle, Cheshire. As a Customer Assistant, you will be the face of our company, providing exceptional customer service and ensuring that our customers have a positive shopping experience.
Job Responsibilities:
- Provide thoughtful, friendly, and helpful service to customers
- Be ready to help customers wherever they need you most, whether that's filling shelves, picking orders, serving customers, or selling our products
- Use and embrace digital tools to enhance customer experience
- Help organise and move stock, including keeping shelves tidy, clean, and well-presented
- Build your knowledge of our products, services, and promotions to make helpful recommendations to customers
Requirements:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Ability to thrive in a fast-paced, physical, and high-energy environment
- Committed team player, always willing to support colleagues and work together
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning, developing, and trying new things to improve our service
- Confident in learning to use new digital tools and technology
Benefits:
- Discount card: 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced Family Leave: Maternity, Paternity, Adoption, and more
- Pension and life cover: we'll match between 4-7.5% of your pension contributions and up to 6x life cover
- Sainsbury's share schemes: buy Sainsbury's shares at discounted prices
- Other Retail savings: discounts on eating out, holidays, and at other retailers
- Physical wellbeing: cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans
- Mental wellbeing: 24/7 access to our Employee Assistance Programme and Online wellbeing platform
- Financial support: interest-free season ticket loans, Pay advance, affordable loans, and savings directly from your pay