Description
We are seeking a Senior Enterprise Applications Engineer to own the full lifecycle of our enterprise application ecosystem,from evaluation and procurement through deployment, optimization, renewal, and retirement.
This role will manage and govern a diverse portfolio of critical platforms, including Slack, Zoom, Miro, Atlassian (Jira, Confluence), Microsoft 365, DocuSign, and other collaboration, HR, finance, security, and AI-driven tools.
Responsibilities:
- Own the end-to-end lifecycle management of enterprise SaaS applications, from evaluation and procurement to deployment, optimization, renewal, and retirement.
- Manage the enterprise application portfolio, including major platforms such as Slack, Zoom, Miro, Atlassian (Jira, Confluence), and other collaboration, HR, finance, and security tools.
- Lead SaaS procurement and vendor management, including contract negotiations, renewals, cost optimization, and license management.
- Drive SaaS testing, onboarding, and rollout, ensuring tools meet business, security, and compliance requirements.
- Partner closely with Security, Legal, Privacy, AI, SOX, and Compliance teams to conduct risk assessments, security reviews, and ongoing audits for all managed tools.
- Evaluate and assess AI-driven tools and platforms, stay current on market trends, and guide decision-making on AI adoption across the enterprise.
- Ensure security, compliance, and data integrity across all enterprise applications.
- Act as a key stakeholder in security and compliance reviews, including vendor risk assessments and AI governance.
- Support Disaster Recovery (DR) and Business Continuity Planning (BCP) from a SaaS perspective, including documentation and participating in reviews and audits when required.
- Proactively identify opportunities for process improvement, automation, and optimization across the SaaS ecosystem.
- Lead cross-functional initiatives and serve as a central point of coordination between technical and non-technical teams.
- Establish and maintain support, documentation, and governance processes to ensure reliability and scalability of enterprise platforms.
- Communicate clearly with stakeholders at all levels and drive initiatives independently from concept to execution.
Requirements:
- 5+ years of experience in enterprise applications, SaaS portfolio management, or enterprise IT, with strong end-to-end ownership.
- Deep hands-on experience managing enterprise SaaS platforms such as Atlassian, Slack, Zoom, Microsoft 365, Miro, DocuSign, and similar tools.
- Strong understanding of the full SaaS lifecycle, including procurement, implementation, renewals, and decommissioning.
- Experience working closely with Security, Legal, Compliance, Privacy, and SOX teams.
- Solid knowledge of AI tools and platforms, including how to assess, evaluate, and govern them from a security and compliance perspective.
- Proven ability to manage vendor relationships, contracts, and licensing at scale.
- Excellent communication and collaboration skills, with the ability to work across multiple teams and influence stakeholders.
- A proactive, initiative-driven mindset with the ability to operate independently in a fast-paced environment.
- Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
Benefits:
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.