Description
Many teams struggle with technology that slows them down. Freshworks uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000+ organisations, including Bridgestone, Sony Music, and S&P Global, to create exceptional customer (CX) and employee (EX) experiences.
As a Senior Account Executive at Freshworks, you will play a leading role in accelerating the company's revenue growth across the ACH region (Austria & Switzerland). You will advocate for the Employee Experience product line, Freshservice, targeted mainly at mid-market clients.
Your role and responsibilities:
- Define and execute sales action plans to meet predefined goals in the region, and exceed sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities.
- Build, develop, and manage your sales pipeline.
- Communicate constantly with other departments such as marketing and pre-sales regarding campaign design and execution.
- Use and administer available resources effectively, e.g., steering business development and presales representatives to reach individual sales goals.
- Provide regular reporting of pipeline and forecasting to the Sales Manager.
- Travel to customer locations and customer-focused events regularly.
- Educate yourself to become an expert in SaaS products, CRM systems, and the product suite.
Qualifications:
- Minimum 3 years of sales experience, preferably in an inside/field sales role in a high-velocity software sales environment.
- Consistent overachievement of sales goals in a large geographic territory selling a technical product.
- Highly motivated, with a driven personality and a positive attitude towards sales and CRM products.
- High degree of customer orientation, communication skills, eagerness to learn, and consultancy skills.
- Fluency in English and native-level fluency in German is a must; additional language skills are advantageous.
Additional Information: This role can be based either in Berlin with a hybrid set-up (3 days working from the Berlin office, 2 days from home) or 100% remote from anywhere in Germany.