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From the employer's careers site First seen 2 Nov 2026

Lead, IT Service Operations

S&P Global Dallas, TX Hybrid senior full-time

Salary

$125,000 – $155,000 per year

Apply on S&P Global

Description

As a Cloud Engineer, you'll be part of a global team managing client and internal environments hosted in AWS for enterprise-grade applications in the Corporate Actions & Custody domain. The team handles infrastructure and automation for continuous integration and delivery in client cloud and internal environments.

The role involves:

  • Managing UNIX/Linux systems and technologies, including shell scripting, OS configuration, and troubleshooting
  • Working with Java ecosystem, JEE applications, and application servers like JBoss, Oracle WebLogic, IBM WebSphere
  • Understanding messaging-oriented middleware, especially JMS (e.g., IBM MQ, Active MQ)
  • Hands-on experience with AWS cloud, specifically AWS Cloud Formation, Azure DevOps, Terraform, and configuration and deployment management in a scripting language
  • Supporting high uptime/high availability (24x7) systems
  • Prior experience with incident management/ticketing systems (e.g., Jira, ServiceNow) and workflows
  • Experience with source control systems (e.g., GitHub) – branching, hook scripting, access control, backup & recovery
  • Good knowledge of cloud computing concepts

Additionally, experience with GenAI tools (e.g., ChatGPT), prompt engineering, or using AI to automate documentation, scripting, monitoring is a plus.

The ideal candidate has:

  • 9+ years of experience as a cloud engineer
  • Strong problem-solving skills with a growth mindset and openness to AI-powered innovation
  • Excellent communication and cross-functional collaboration abilities
  • Ability to manage priorities and meet deadlines in a fast-paced environment
  • Occasional outside support hours will be required as part of an on-call rota to provide 24/7 cover

The compensation package includes:

  • Anticipated base salary range: $125,000 – $155,000
  • Annual incentive plan
  • Additional benefits, including health & wellness, flexible downtime, continuous learning, invest in your future, family-friendly perks, and beyond the basics

Skills

Required

  • UNIX/Linux systems
  • Java ecosystem
  • JEE applications
  • messaging-oriented middleware
  • AWS cloud
  • cloud computing concepts
  • source control systems

Nice to have

Ready to apply?

You apply with the employer directly. Their original posting is here: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/New-York-NY/Lead--IT-Service-Operations_330756

Apply on S&P Global