Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
The Multi-Skilled Carpenter is responsible for maintaining, repairing, installing, and improving all wooden fixtures, fittings, furniture, doors, painting and related structures throughout the hotel or hospitality property.
Key Responsibilities
- Carpentry & Joinery:
- Carry out general carpentry, joinery, repair, and maintenance work throughout the property.
- Repair and maintain doors, frames, skirting, architraves, cabinets, wardrobes, furniture, counters, partitions, painting and wooden fixtures.
- Repair, adjust, and replace door locks, hinges, handles, closers, and associated hardware.
- Construct and install wooden items, fixtures, shelves, panels, and partitions as required.
- Carry out furniture repairs and restoration.
- Perform minor repairs to flooring, wall panels, ceilings, and decorative woodwork.
- Measure, cut, shape, assemble, and install materials accurately.
- Carry out basic painting, filling, sanding, sealing, and finishing associated with carpentry work.
- Guest Room & Public Area Maintenance:
- Respond promptly to maintenance requests relating to carpentry and furniture.
- Inspect guest rooms and public areas for defects and undertake corrective action.
- Prioritize guest-impacting maintenance issues.
- Ensure work areas are clean, safe, and presentable after completing repairs.
- Minimize noise, dust, and disruption to guests during maintenance activities.
- Multi-Skilled Maintenance Support:
- Assist other Engineering team members with basic maintenance tasks within training and competence.
- Support minor repairs involving fixtures, fittings, hardware, and building fabric.
- Assist with room renovations, refurbishment projects, and preventive maintenance programs.
- Work closely with Housekeeping, Front Office, Food & Beverage, and other departments to resolve maintenance issues.
- Preventive Maintenance:
- Complete scheduled preventive maintenance inspections and tasks.
- Identify damaged or deteriorating furniture, fixtures, doors, and woodwork before they become guest complaints.
- Report major defects, safety concerns, or required replacement works to the Engineering Manager.
- Maintain appropriate records of completed maintenance work.
Key Performance Indicators (KPIs)
- Completion of maintenance requests within agreed response times.
- Quality and durability of completed carpentry work.
- Preventive maintenance completion rate.
- Reduction in repeat maintenance issues.
- Guest complaint and satisfaction trends relating to maintenance.
- Compliance with health and safety procedures.
- Effective use and control of materials and tools.
- Cleanliness and presentation of completed work.