Regional People Partner - Europe Major Markets

Diversity matters at Lush. We're building a brand that represents the people of the world. It's what you do that counts, and we're always looking to expand perspectives and voices to shape our future.

As a Regional People Partner - Europe Major Markets, you will develop meaningful and mutually beneficial relationships between people practices and commercial business success across our European major markets. You'll engage with regional leaders, country managers, and business partners, and deliver change and transformation, taking the lead in people-related projects.

Key Responsibilities

• Directly line manage and empower the People Leads across European entities, fostering their growth, setting clear operational standards, and ensuring strong local HR delivery.
• Work alongside the Leader/Director, FBP, and their team on a wide range of topics, such as change management, projects, organisational design, recruitment, training and development, and communications.
• Provide tactical advice and guidance to the management of your business areas on all people matters relating to capability, skills required, and performance output.
• Connect regularly with the People Discipline Leads creating alignment in standards of staff experience in recruitment, onboarding, training, pay, and development while respecting and adapting to local cultural and regulatory nuances within the region.
• Deliver organisational development projects and support organisational change initiatives within the business entities.
• Navigate local employment law landscapes across major markets, partnering with local experts and employee representative bodies to ensure fair, compliant, and culturally sensitive operations.
• Build relationships of mutual learning and trust with regional peers and stakeholders.
• Assess and review team structures & development pathways.
• Clearly communicate guidance to staff at all levels on change management and restructures.
• Proactively anticipate issues before they happen and act for prevention.

Skills, Knowledge & Expertise

• Minimum of 5 years of HR/People Partnering experience, ideally within a multi-site retail, commercial, or multinational environment.
• Proven track record in line managing, coaching, and developing HR/People leads across international or multi-entity business models.
• Broad understanding of the commercial landscape within Europe.
• Solid working knowledge of French employment law is highly beneficial.
• Experience in, or strong capability to navigate Works Councils and Trade Unions & Collective Bargaining Agreements.
• Trusted relationship with the Director/s, with a track record of providing useful advice and recommendations on people matters.
• Act with kindness, integrity, and respect.
• Strong analytical and problem-solving skills, with the ability to make decisions independently.
• High emotional intelligence with the ability to think quickly and sensitively in a culturally diverse environment.
• Demonstrable ability to influence, challenge, and negotiate with management at all levels and execute with excellence.
• Excellent ability to navigate multiple perspectives and stakeholders to deliver action that works for everyone.
• Desire to represent a professional and fair approach.
• Strong ability to constantly assess and prioritise the needs of the business and individuals.
• Positive attitude, motivated, action-oriented.
• Able to support the growth and development of individuals at all levels.
• Competent in recruiting, interviewing, career conversations in addition to performance management, sensitive feedback, or exit conversations.
• Commercially minded, analytical, and objective, with a strong grasp of regional market data and trends.
• Collaborate closely with other People disciplines to ensure support for all employees.

Languages

• Professional fluency in spoken and written English is required.
• Professional fluency in one or more major European languages (French, German, Spanish, or Italian) is strongly preferred.

Benefits

• Bonus scheme
• Day off for weekday birthdays
• A generous discount on Lush products and spa treatments
• Employee assistance programme
• We're 10% Employee Owned
• Access to employee-led Community Networks