Shift Supervisor

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

As a Shift Supervisor at CVS Health, you'll be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.

Responsibilities

• Management:
• Work effectively with store management and store crews
• Supervise the store's crew by assigning, directing, and following up on all activities
• Effectively communicate information to and from store management and crews

• Customer Service:
• Assist customers with their questions, problems, and complaints
• Promote CVS customer service culture
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

• Merchandise/Presentation:
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following planograms

Requirements

• Deductive reasoning ability, analytical skills, and computer skills
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

• High School diploma or equivalent preferred but not required

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility