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From the employer's careers site First seen 5 Nov 2026

Operational Manager, Deputy RP & Site Manager

Description

We are seeking an experienced and motivated Pharmacy technician or Pharmacist to lead our Pharmacy Distribution Service. The ideal candidate will be forward-thinking, with a strong commitment to delivering exceptional service to our customers and, ultimately, our patients.

The post-holder will be responsible for overseeing the efficient distribution of medicines and managing the Brewery Road site. They will also serve as the Deputy Responsible Person (RP) for the MHRA Wholesaler License.

Main duties of the job

  • Lead the strategic development of pharmacy medicines distribution services to UCLH and external customers, aligning with local, regional, and national requirements and priorities.
  • Develop and implement a distribution strategy to ensure efficient, cost-effective delivery of medicines that meet quality standards, are available when needed, and provide the best value for money.
  • Deliver an effective, high-quality medicines distribution service in compliance with all professional and regulatory standards, supporting UCLH NHS Foundation Trust and relevant external clients.
  • Communicate complex information both internally within the pharmacy and externally with regulators (MHRA, Home Office).
  • Take responsibility for site management, including oversight of all on-site equipment and facilities.
  • Build and maintain proactive strategic relationships with stakeholders, including suppliers, NHS partners, commissioners, and NHS bodies such as NHS Improvement.
  • Train and develop the team to provide an expert, high-quality, stakeholder-focused service.
  • Oversee Pharmacy Distribution services, which involve managing orders and approving invoices worth approximately £210 million annually.
  • Lead investigations and resolution of Corrective and Preventive Actions (CAPA) to ensure compliance with Good Distribution Practice regulations.

Person Specification Knowledge and Qualifications

  • Registered Technician or Pharmacist with GHPC
  • Relevant management underpinning knowledge/ post graduate studies or equivalent (or working towards)
  • Demonstrable post qualification experience in the NHS sector - preferably in a Pharmacy Distribution role
  • Knowledge of finance systems and budget control processes
  • Demonstratable significant post qualification work in an operational management capacity

Experience

  • Implementation of strategies aimed at meeting Trust and pharmacy priorities
  • Ability to reconcile national priorities with local realities.
  • Evaluates service provision.
  • Demonstrates awareness of and commitment to the principles of clinical governance

Skills and Abilities

  • Identifies novel ways of working to enhance services.
  • Ability to analyse and critically appraise operational data.
  • Ability to utilise database and other software packages to enhance work efficiency and to generate solutions to complex problems.

Values

  • Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving

Skills

Required

  • Pharmacy Distribution
  • MHRA Wholesaler License
  • Good Distribution Practice
  • Budget Control
  • Operational Management

Nice to have

  • MHRA Gold standard qualification

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobs.nhs.uk/candidate/jobadvert/C9309-26-1049

Apply on University College London Hospitals NHS Foundation Trust