Description
As a Sr. Forward Deployment Strategist at Databricks, you will be the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution.
You will partner with Account Executives to build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing.
Responsibilities:
- C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organisation, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline).
- End-to-End Product Ownership: Act as the CEO of the project by authoring the PRD, prioritising the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester.
- Agile Project Execution & Delivery: Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the escalation manager to unblock all technical or political issues.
- Solution Launch & Landing: Own the Day 0 launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
- Strategic Handoff & Growth: Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement.
Requirements:
- Executive Presence & Communication: A Trusted Advisor with C-suite gravitas and superb communication skills.
- Product & Strategy Mindset: A Product Thinker and Systems Thinker who can perform a SWOT analysis, understand a competitive landscape, and define what to build and why.
- Relentless Execution: An Execution Driver with a Hands-On mentality.
- Ideal Experience: 2+ years as a Deployment Strategist OR 2+ years at a high-growth startup in a builder or founder capacity.
Benefits: Databricks strives to provide comprehensive benefits and perks that meet the needs of all employees.