Description
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
As a key member of our high-performing Global Payroll team based in Bangkok, you will play a vital role in shaping a world-class global payroll process that supports our employees across the globe. Reporting to the Payroll Manager, the Senior Analyst, Payroll will oversee the timely and accurate processing of assigned international payroll transactions, ensuring strict compliance with local laws and regulations.
Responsibilities:
- Responsible for monthly payroll activities such as collating and validating inputs, outputs, and statutory payments for assigned countries.
- Coordinate with external payroll vendors to ensure timely and accurate payments and filing of taxes, social security funds, provident funds, and other third-party payments to government authorities.
- Manage payroll vendors by strictly adhering to the contract and SLA and ensuring compliance with local regulatory requirements.
- Manage inquiries relating to payroll matters from internal and external stakeholders, and provide advice as required.
- Participate and support ad-hoc projects relating to new process implementations or enhancements and perform user testing on systems.
- Lead and support payroll migration and integration initiatives, including vendor transitions, system upgrades, and process harmonization with minimal disruption.
- Collaborate with internal People teams and external partners to set up processes, procedures, and policies for new payroll systems or countries.
- Support external and internal audits.
- Own and drive process improvement initiatives for respective assigned countries.
Requirements:
- Holds a Bachelor’s degree in any field.
- At least 2 years of People Operations or end-to-end Payroll experience in an international fast-paced organization.
- Experienced in managing APAC payroll.
- Proven experience in payroll migration and integration projects, with a strong ability to manage complex transitions and ensure operational continuity.
- Excellent communication skills, both written and verbal. Fluency in English is a must.
- Strong analytical, articulation, and problem-solving skills, with great attention to detail.
- Proven track record in process improvement and/or automation implementations.
- Proficient in all MS products: Word, Excel, PowerPoint, etc.
- Experience in Workday is preferred but not a must.
- A team player who can operate effectively in a fast-paced and multicultural environment.
- Resilience to work under tight deadlines and pressure.
- High level of discretion, confidentiality, and ethics.