Description
You will work closely with Strategic Account Managers to explore opportunities for further integration of LexisNexis solutions into clients' operations.
Responsibilities:
- Travel up to 30% of the time, presenting quarterly business reviews to various stakeholders
- Expert-level consultative skills to collaborate and solve customer problems
- Use data quality concepts and tools to effectively resolve client issues
- Clearly communicate fraud risks and mitigation plans to technical and non-technical stakeholders
- Work with SQL and demonstrate proficiency
- Expertise in project governance, client delivery, and managing complex implementation projects
- Strong organisational and multitasking skills to ensure smooth project execution
- Expert-level oral and written communication skills
- Deliver client presentations and performance analysis via telephone and in-person
- Create a professional services roadmap to plan and drive client engagement efforts
- Proficient with MS Project and similar tools
- Expert-level affinity to try new methods and approaches to problem-solving
- Proven research and product skills to obtain information and develop a clear vision for the organisation's success
- Collaborate with cross-functional teams, such as Strategic Account Managers and technical consultants
Requirements:
- Bachelor's degree or equivalent experience required
- 7+ years client-facing/consulting experience preferred
- Experience analysing, identifying, or mitigating fraud
- Expert-level relationship building skills and time management skills
- Possesses the ability to prioritise and handle multiple requests concurrently
- Demonstrates ability to work well under pressure, sense of purpose, drive, motivation, and accountability
U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations.