Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work.
The Snowflake Global Revenue Enablement team is fanatical about building and certifying technical champions worldwide. We deliver innovative learning and enablement solutions that empower individuals to excel on the Snowflake AI Data Cloud.
We are looking for an elite Sr. Certification Development Program Manager (PM) to lead technical certification releases, assessment architecture, and exam development for the SnowPro Certification program. This hands-on, technical role requires a self-starter who thrives in a fast-paced environment and bridges the gap between technical implementation, psychometric exam development, and practical assessment experiences for a global network of Snowflake experts.
Responsibilities
- Design, develop, and deploy lab-based practical assessments, micro-credentials, performance-based tasks, and rubric-based evaluations for demonstrated hands-on skills.
- Recruit, train, and lead global Subject Matter Experts (SMEs) through synchronous and asynchronous exam development workshops.
- Author, review, and technically validate advanced scenario-based exam questions to ensure alignment with Snowflake platform updates, AI/ML features, and architectural best practices.
- Review and revise exam content for grammar, punctuation, spelling, style, and tone, ensuring readability and strict adherence to Snowflake editorial standards.
- Use project management tools and methodologies to manage medium-to-large-scale exam development projects, directing simultaneous releases to deliver high-quality outputs on time.
- Partner with psychometricians and delivery vendors to monitor statistical item performance, manage item banks, ensure QTI compliance, and enforce strict exam security.
- Oversee the operational workflows, publishing, maintenance, and global localization processes for all certification forms and program assets.
- Drive new and updated exam launches by developing study guides, practice exams, web content, program articles, and blog posts to drive candidate success and program awareness.
- Collaborate with Engineering, Product Marketing, and Technical Documentation teams to keep certification paths continuously synchronized with major platform releases and product roadmaps.
Requirements
- 6+ years of experience in technical content development, certification design, assessment engineering, or IT/technical training in enterprise software environments.
- 2+ years of hands-on experience designing and building technical labs, practical assessments, or hands-on environments across enterprise cloud or data platforms.
- Demonstrated success leading complex, multi-stakeholder technical projects from concept to launch using standard PM tools and frameworks in fast-paced or asynchronous environments.
- Bachelor’s degree in Information Systems, Data Engineering, Education, Statistics, or equivalent practical experience.
- Exceptional ability to translate complex cloud architectural patterns into clear, evaluative assessment objectives and crisp editorial content.
Preferred Skills:
- SnowPro Core or SnowPro Advanced Certified.
- Direct hands-on experience with the Snowflake AI Data Cloud, including proficiency in SQL and/or Python.
- Experience with item banking platforms and assessment standards like QTI.
- Hands-on experience or familiarity with LLMs, AI/ML workflows, and building agents.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.