Description
Mastercard's Operational Intelligence team is building the next generation of data products that help customers access and use operational insights in new ways. As part of this effort, the team is developing innovative products that deliver data through APIs and conversational experiences, creating alternatives to traditional reporting solutions.
The Manager, Product Management will own a focused product area within this portfolio and work closely with engineering, product development, and business stakeholders to assess the impact of enterprise network modernization across existing and new reporting solutions.
Responsibilities:
- Own a specific product area focused on network modernization impacts across the entire suite of reporting capabilities/solutions.
- Gather customer, stakeholder, and business requirements and translate them into product priorities.
- Define and maintain product requirements for engineering teams.
- Partner closely with technical teams throughout product development.
- Contribute to roadmap development and future product enhancements.
- Support pricing discussions and commercial planning activities.
- Help prepare products for launch and market adoption.
- Collaborate with stakeholders across product, engineering, and business teams.
- Monitor feedback and identify opportunities to improve customer value.
- Support the evolution of Operational Intelligence's broader data-product strategy.
Requirements:
- Previous experience managing or delivering technology-enabled products.
- History of working on data-heavy products, analytics solutions, or digital platforms.
- Ability to convert business problems into product requirements.
- Experience partnering with engineering and technical teams.
- Strong communication and stakeholder-management skills.
- Commercial awareness and understanding of customer needs.
- Ability to operate in fast-moving and evolving product environments.
- Prior launching, improving, or scaling products is preferred.
- Knowledge of payments, financial services, analytics, or reporting solutions is beneficial.
- Exposure to APIs, AI-enabled products, dashboards, data platforms, or digital experiences is advantageous.
Benefits:
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement