Description
We are seeking a motivated, organised, and enthusiastic individual to join the Stoma Care Team at Watford General Hospital in a combined Healthcare and Administrative Assistant role.
This is a fixed-term position for a period of six months.
The successful candidate will work closely with the specialist nursing team, supporting patients throughout their care journey and helping to ensure they receive a welcoming, professional, and compassionate experience.
In addition, you will provide a range of administrative support, including maintaining accurate records, coordinating appointments, managing correspondence, and supporting effective communication across the service.
The successful candidate will be a proactive team player with excellent interpersonal and organisational skills, capable of balancing clinical support duties with administrative responsibilities.
Main duties of the job
- Provide clinical support to patients with an ostomy and their families
- Maintain accurate records and coordinate appointments
- Manage correspondence and support effective communication across the service
- Work closely with the specialist nursing team
Benefits
- Flexible working options
- Opportunity to contribute to patient care and the efficient running of the stoma service
Requirements
- Educated to GCSE level or equivalent with grade C or above in English and Maths
- NVQ Level 3/4 in Health and Social Care
- Care certificate
- Good command of English language
- Experience looking after colorectal/general surgical patients
- Proficient in use of computer applications e.g. Microsoft Office - Word, Excel, PowerPoint, Outlook
Desirable
- Foundation stoma care course
- IT qualification or course
- Secretary skills e.g. letter writing
- Ward-based experience
- Trust's IT applications (EPR)
- Knowledge and access of the National Patient Database (Smart Card)