Description
We are seeking a highly motivated and talented individual to join our 2027 Operations Analyst Graduate Programme in Glasgow.
The purpose of this role is to support the day-to-day operations of the operations business division, providing insights and expertise to help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.
Responsibilities
- Perform KYC tasks while following standard procedures related to Client Due Diligence and AML policies.
- Monitor real-time transaction flow, trade updates, and exception queues to ensure timely and accurate trade representation across systems.
- Address incident, problem, and change management issues to improve services across the bank.
- Provide support to continuous improvement of the operational process and the development of best practices.
- Provide support for cleared derivatives, performing daily reconciliation of related fees, and undertaking a range of complex customer and product-related processing activities.
- Participate in training and development programs to enhance skills and knowledge.
Analyst Expectations
- Perform prescribed activities in a timely manner and to a high standard, consistently driving continuous improvement.
- Requires in-depth technical knowledge and experience in their assigned area of expertise.
- Thorough understanding of the underlying principles and concepts within the area of expertise.
- Lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources.
- Develop technical expertise in work area, acting as an advisor where appropriate.
- Will have an impact on the work of related teams within the area.
- Partner with other functions and business areas.
- Take responsibility for end results of a team's operational processing and activities.
- Escalate breaches of policies/procedure appropriately.
- Take responsibility for embedding new policies/procedures adopted due to risk mitigation.
- Advise and influence decision-making within own area of expertise.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
Programme Details
- This is a 2-year programme designed to give you depth and breadth of experience.
- Participating in job-based bespoke training from the start, enabling you to go fully-equipped into your role.
- Three eight-month long rotations.
Benefits
- Competitive salary.
- Comprehensive training and support.
- Opportunity to work in a state-of-the-art campus in Glasgow.
- Collaborative and dynamic work environment.
Requirements
- Strong degree or expected degree achieved before June 2027.
- Customer-first mindset and a natural curiosity for what's next.
- Quick to adapt, eager to explore new technologies, and comfortable turning complex data into clear, compelling stories.