Description
We are seeking a Commercial Solutions Support Specialist to provide expert-level commercial solutions support, ensuring the financial performance of an assigned customer segment for all technology solutions. This role involves establishing IQVIA credibility as a provider of commercial enterprise-wide technology solutions and driving large-scale, customized deals across the Tech & Services portfolio.
Key Responsibilities:
- Spend at least 50% of your time on the customer segment
- Be accountable for large-scale, multi-country technology implementations (CSAT & Profitability)
- Set the strategic client/segment agenda and drive global account planning to achieve financial and non-financial targets
- Build, broaden and deepen strategic client relationships within the accounts
- Ensure alignment and coordination between different IQVIA/client touch points
- Create annual segment/account plans with financial targets and a clear roadmap for achieving targets
- Maintain a database of intelligence on competitor activity and strategy within the account
- Provide regular updates to all aligned members of the customer/segment account
Requirements:
- Bachelor's degree required
- Seven years of relevant sales, service or marketing experience required
- Excellent project management skills and client influencing and relationship-building skills
- In-depth understanding of IQVIA data assets and core offerings
- Ability to work effectively with others in and across the organization
- Experience with developing consultative relationships with senior-level managers and executives at clients in the life sciences industry
- Knowledge of consulting methodologies, tools and techniques related to the functional area
- Excellent presentation, communication and client influencing skills
What We Offer:
- Competitive salary: $115,700.00 - $322,200.00 per year
- Range of health and welfare benefits
- Incentive plans, bonuses, and other forms of compensation may be offered