Description
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform,where modern legal work happens with clarity and consistency.
We are looking for an experienced and passionate BDR Onboarding & Training Manager to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs).
Key Responsibilities
- Onboarding Program Management
- Design and execute a world-class, repeatable 2-week BDR onboarding program monthly.
- Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge.
- Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy.
- Conduct live call coaching and provide feedback using Gong and other engagement tools.
- Set clear expectations and success metrics for all new BDRs.
- Ongoing BDR Training & Enablement
- Create and deliver coaching programs to improve SQL > SAL conversion.
- Run 1:1 and group coaching, performance clinics, and targeted enablement sprints.
- Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR.
- Create new cadence strategies for different practice areas or product launches.
- Mentorship Program Oversight
- Develop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins.
- Define and enforce program standards, ensuring mentors drive measurable impact.
- Measurement & Continuous Improvement
- Track and report on ramp time, training NPS, call quality, and qualification metrics.
- Analyze performance data to iterate on onboarding and enablement content.
- Maintain high standards of program engagement, completion, and impact.
What Success Looks Like
- Reduced BDR ramp time and increased pipeline contribution within the first 90 days.
- Higher conversion rates from SQL to SAL for ramped BDRs.
- High training satisfaction scores (NPS).
- Consistently positive mentor feedback and mentee performance improvement.
- Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams.
Qualifications
Must-Have Experience
- 3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS).
- Experience developing and facilitating training programs for inbound and outbound sales.
- Strong instructional design skills and experience with adult learning principles.
- Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy).
- Exceptional facilitation, coaching, and communication skills.
Bonus Points
- Prior experience in a quota-carrying BDR or AE role.
- Familiarity with legal tech or complex, multi-persona sales cycles.
- Experience designing certification paths and persona-based enablement strategies.
- Background in instructional design or learning & development.
Additional Information
- Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week.
Cool Company Benefits
- A dynamic, rapidly growing company, focused on helping organizations thrive.
- Medical, Dental, & Vision Insurance (for full-time employees).
- Competitive & Fair Pay.
- Maternity & paternity leave (for full-time employees).
- Short & long-term disability.
- Opportunity to learn from a dedicated leadership team.
- Top-of-the-line company swag.