Description
Join our team as a Manufacturing Operations Supply Project Manager, responsible for overseeing end-to-end PCBA supply operations with Contract Manufacturers.
This position is accountable for managing all supply operations deliverables to ensure alignment with organizational goals.
Key responsibilities include:
- Material pipeline management: Ensure CM pipelines material per Cisco demand at component lead time.
- Clear-to-build oversight: Manage CTB process with CM, maintaining visibility on material readiness and critical components gating CTB.
- Quarterly build plan: Accountable for achieving quarterly build targets across assigned product families.
- Execution excellence: Drive flawless execution and timely due diligence by CM in material management.
- Escalation and allocation: Escalate gating components with CSP/GSM after CM due diligence; collaborate with PPF and CSP for allocation in cases of global shortages.
- SCR Commit: Drive CM commit to Cisco demand, ensuring maximized CTB in their commits.
- CM Performance management: Drive CM performance against key metrics (SCR Coverage, SCR Accuracy, Build Target Coverage, OTC, Delivery to CT2R, Inventory Commit).
- Capacity management: Collaborate with CM and cross-functional teams to right-size capacity and maintain utilization below thresholds, ensuring flexibility for demand upside per contractual terms.
- Inventory optimization: Collaborate with CM, Inventory Team, PPF, GHub, and CSP/GSM teams to optimize inventory and support Cisco initiatives.
- Excess material management: Address excess material caused by demand reductions, engineering change, product EOL, or other factors by working with CM, PPF, Inventory Team, Service Depot Team to site balance, buybacks, re-ID/re-program, scrap, etc.
- Engineering change management: Drive ECO management with CM, ensure proper LECO implementation scheduling, ensure supply continuity and smooth transitions between old and new parts without line down/excess surprises.
- Product transfer support: Drive material for product qualification, manage qualification builds, manage mass production ramp, manage PO swap and excess material transfers.
- Lead time and build priorities: Partner with PPF team to support product lead time goals, build targets, and build priorities.
- Cost management: Manage E&O disposition, BAAO setup, NMS, PPV, OT cost.
- NPI transition: Ensure smooth transition from NPI to sustaining.
- Central initiatives: Collaborate with central material organization to deploy or adopt new tools/processes.
- CM audit: Participate in annual business operations audit at the CM; covering BOM, Planning, Procurement, Inventory Management and Warehousing.
Minimum qualifications:
- Minimum 8–10 years of experience in Materials Management
- Working knowledge with planning/ERP systems, including Kinaxis, SAP, Oracle, or equivalent platforms
- Strong Contract Manufacturer (CM) management skills, with proven ability to drive performance and collaboration
- Excellent problem solving and analytical skills, with strong attention to detail
- Effective communication and collaboration skills, with the ability to engage stakeholders across global regions
Preferred qualifications:
- Self-driven and independent
- Material Planning knowledge
- Production Planning knowledge
- High standards of data integrity
- Strong follow-up skills