Description
As a Senior Manager in Business Analysis within our UK Card division, you will bring strategic and quantitative insight to address high-impact enterprise challenges.
In this cross-functional leadership role, you will guide teams to design, test, and deliver strategies that support our customers and their financial wellbeing.
Responsibilities:
- Strategic Leadership: Shape business strategies that deliver sustainable growth, profitability, and customer value in a changing market and regulatory landscape.
- Business Accountability: Maintain end-to-end management for key business segments, directly impacting the business's P+L.
- People Leadership: Lead, coach, and support diverse teams while mentoring talent across the wider organisation.
- Product & Pricing Strategy: Guide product-level modelling and analytics, design customer-centric lending products, and implement effective pricing strategies.
- Marketing & Insights: Inform direct-to-consumer marketing strategies, leveraging customer insights to launch go-to-market plans and tech concepts.
- Credit Risk Management: Enhance credit performance by connecting future credit trends to historical data, refining risk models, and validating hypotheses.
- Execution & Delivery: Oversee concurrent projects, define clear requirements, and sequence delivery against overarching product strategy.
- Cross-Functional Partnership: Partner closely with Product, Tech, Operations, Finance, and Sales to enhance quality, service, and commercial outcomes.
Requirements:
- Leadership & Initiative: Proven track record of guiding project teams, mentoring junior colleagues, or leading cross-functional workstreams.
- Commercial & Risk Acumen: Experience shaping strategic growth, pricing, or credit risk strategies with clear commercial or P&L impact.
- Stakeholder Management: Demonstrated ability to build consensus with senior leaders and guide complex, high-visibility initiatives across cross-functional teams.
- Analytical Problem-Solving: Proven ability to pair conceptual thinking with quantitative rigour to solve complex business problems.
Nice to Have:
- Sector Expertise: Background in UK retail banking, consumer lending, credit, or management consulting with a focus on financial services or consumer lending.
- Domain Knowledge: Experience in credit risk modelling, regulatory frameworks, or direct-to-consumer marketing.
- Technical Aptitude: Familiarity with analytics tools and cloud environments (e.g., SQL, Python).
Benefits:
- Competitive pension and performance-based bonus schemes
- 25 days of annual leave, increasing with tenure
- Access premium care through private medical insurance
- Enhanced parental leave
- Up to £5,000 in funding for external qualifications