Description
We are seeking a strategic Functional Architect to serve as the primary bridge between Product Management, Business Stakeholders, and IT. This role is responsible for leading the functional design and roadmap that enables New Product Introduction (NPI) and complex Quote to Cash strategies across our Go-To-Market systems, including Salesforce CRM, Oracle CPQ, and SAP ERP.
The ideal candidate will move beyond standard process maintenance to proactively influence how new products, software-as-a-service (SaaS) offerings, and hardware bundles are structured and sold. You will ensure that as Product Management innovates, our "Quote to Cash" ecosystem is designed to support rapid launches, scalable growth, and a seamless seller experience.
Responsibilities:
- Act as the lead Sales Ops consultant for Product Management during the NPI process. Influence product modeling and SKU health to ensure new offerings are compatible with our CPQ and ERP architecture.
- Partner closely with Product Management and Marketing to translate commercial requirements into scalable functional designs.
- Orchestrate cross-functional collaboration to deliver short-term and long-term roadmaps that align our GTM technology with the evolving product portfolio and the "Future of Selling" vision.
- Develop end-to-end process artifacts, including Business Requirements Documents (BRD) for new product launches, logic flow charts for CPQ configuration, and solution designs for automated fulfillment.
- Lead the rollout of new product capabilities within the sales tools, providing training and change management to ensure Sales and System Engineering teams can effectively quote and sell new offerings.
Education and Experience Required:
- 5+ years of experience in designing and implementing business processes and solutions.
- BA/BS with emphasis in a related field (Information Systems Management, Operations Management, Supply Chain Management, Computer Science).
- Experience designing end-to-end processes that scale, particularly with respect to order management and installed base management.
- Extensive knowledge of business applications to support quote-to-invoice processes - Salesforce CRM, Oracle CPQ and SAP ERP.
- Comfortable with SaaS productivity tools such as GSuite, JIRA, SmartSheet, Visio, Slack, etc.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
What We Can Offer You:
- Health & Wellbeing: comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
- Personal & Professional Development: investment in your career with programs to help you reach your career goals.
- Unconditional Inclusion: celebration of individual uniqueness and flexibility to manage work and personal needs.