Description
Join M&S as a Customer Assistant in our Food section at Gloucester Eastgate. As a frontline role, you'll provide exceptional customer service, work effectively under pressure, and support sales growth.
Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Maintain knowledge of M&S Food products, making recommendations and driving sales
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Adapt to changing demands, working across various store areas
- Contribute to a positive team environment, supporting colleagues
Requirements:
- Digital confidence, with ability to use in-store devices
- Resilience and commitment to delivering excellent service
- Ability to work in a fast-paced environment, prioritising tasks
- Flexibility to work varied shifts, including early mornings
Working Pattern:
- Monday: 05:00-09:00
- Tuesday: 05:00-09:00
- Saturday: 05:00-09:00
Additional Information:
- This is a part-time, Christmas-only role
- Successful candidates may be asked to work up to full-time hours during the weeks commencing 13th and 20th December
- Applicants must be 18 years or older due to health and safety legislation