Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Ansbach. As a Customer Consultant, you will provide demand-oriented advice on our comprehensive range of financial products and build sustainable customer relationships through personal conversations and telephone contact.
Responsibilities:
- Provide independent, needs-based advice on financial products
- Build and maintain long-term customer relationships
- Take responsibility for customer care in your branch
- Collaborate closely and trustfully with your branch team
- Organise your workday independently and be a competent contact person for customers on financial matters
Requirements:
- Sales talent with a passion for working with people from diverse backgrounds
- Successful commercial training, ideally as a bank clerk, or several years of professional experience, preferably in customer consulting or sales
- Quereinsteiger with a passion for working with people are welcome
- High service competence and resilience in everyday work, as well as openness to rapidly changing conditions
- Strong interest in financial topics and economic interrelationships
Benefits:
- Secure, permanent, and responsible job in a motivated and helpful team
- Good salary, Christmas and holiday pay, and attractive performance-related remuneration
- Our collective bargaining agreement offers a 38.5-hour week for a balanced work-life balance
- Part-time employment possible by agreement
- We offer clear career paths and diverse development opportunities
Additional Benefits:
- Emotional well-being: offers such as counseling in difficult life situations and programs to promote mental health
- Physical fitness: offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle advice
- Social networking: support through the pme family service, fitness center job, flexible working time models, and programs to promote diversity, equal opportunities, and participation
- Financial security: contribution plans for old-age provision, bank services for employees, company bicycle or Germany ticket, and exclusive employee conditions