Description
Salesforce is seeking a highly driven Value Acceleration Engineer to join their team. As a Value Acceleration Engineer, you will work hands-on with strategic customers to design and build 'Day 1' agentic workflows and blueprints. You will participate in 90-day Value Acceleration programs, acting as the technical builder to get 1-2 primary use cases live in production.
Responsibilities:
- Work hands-on with strategic customers to design and build 'Day 1' agentic workflows and blueprints.
- Participate in 90-day Value Acceleration programs, acting as the technical builder to get 1-2 primary use cases live in production.
- Quickly troubleshoot bugs, unblock implementation hurdles, and solve usability or security asks to drastically reduce Time-to-First-Value (TTFV).
- Facilitate working sessions with customers and deployment strategists, bridging the gap between business needs and technical feasibility.
- Enable and support implementation partners to take over ongoing build work post-engagement.
Long-Term Goals & Strategic Impact:
- Document design decisions and build patterns from your bespoke customer engagements to feed our use case library and core product roadmap.
- Serve as the feedback loop between the customer edge and mainline engineering, translating real-world friction into scalable product features.
- Successfully graduate from your forward-deployed rotation, transitioning your hands-on deployment expertise into a permanent builder role within the core product pods.
Experience Gained & Impact Made:
- You will receive a masterclass in real-world software deployment.
- Your work will directly accelerate time-to-value for our most strategic accounts, clearing onboarding blockers, and setting the stage for massive account expansion.
Required Qualifications:
- B.S. in Computer Science or related field, with 3.5+ GPA (M.S. is a plus).
- Early-career engineers (0-3 years of experience) are highly encouraged to apply.
- A builder's spirit (you've built something on the side just for the fun of it, stay on top of tech developments, etc.).
- High empathy and exceptional written and verbal communication skills.
- A strong desire to learn both technical systems and business processes.
- Ability to thrive in a fast-paced, ambiguous startup environment where quick problem-solving is required to unblock implementations.
- Enthusiasm for a rotational model: excited to spend the first phase of your career at the company deployed in the field before transitioning into core product engineering.
Preferred Qualifications:
- Experience with modern programming languages (e.g., Go, Python, JavaScript) and a proven ability to pick up new technologies quickly.
- Previous experience, projects, or internships in customer-facing technical roles (e.g., Sales Engineering, Tech Consulting, Implementation).
- Hands-on experience with the Salesforce platform or building agentic workflows/blueprints.
- Exposure to the supply chain, logistics, or manufacturing industry.