Description
Salesforce is seeking a Technical Program Management Director, Digital Marketing to lead high-impact, cross-functional initiatives where humans and AI agents work side by side to drive marketing outcomes.
As Technical Program Management Director, Digital Marketing, you'll lead the transformation of Salesforce's email and messaging operations: keeping today's systems reliable while building the next-generation agentic email platform, powered by Marketing Cloud and Data Cloud.
Responsibilities:
- Lead programs by aligning across program scope, and release planning, as well as aligning one or more teams on vision, and business goals, crafting program structure, and securing cross-functional alignment.
- Drive teams through the Software engineering experience using Agile and analytical and technical skills.
- Drive Steering Committee meetings with key partners for each program to help make key decisions, remove obstacles, and address key program issues.
- Develop strong partnerships with key functional team members to drive focus on business goals.
- Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, achievements, etc.
- Lead "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and partners.
- Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.
- Provide monthly program reviews and updates at sprint reviews.
- Create a collaborative environment that fosters creativity, innovation, and learning.
Requirements:
- Bachelor's degree in Business Administration, Information Technology, or equivalent practical experience.
- 10+ years (Director, TPM) of enterprise software/technical program or engineering management experience at an enterprise technology company.
- 7+ years of conducting and leading SaaS product development programs;
- Excellent analytical and problem-solving skills with a history of hands-on, detail orientation.
- Deep experience with the software development lifecycle;
- Ability to establish credibility and rapport with senior executives and team members.
- Outstanding organizational, communication, and relationship-building skills conducive to driving consensus;
- Experience with Portfolio Management.
- Ability to master technical subjects and technologies relevant to the program.
- Strong organizational, project management, analysis, and communication skills.
Benefits:
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program