Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As a General Executive Adjuster, your primary purpose will be to investigate international insurance claims of varying sizes and complexities against insurance companies or others for personal, accidental, or material losses or damages, and attempt to obtain a settlement with the claimants.
Key responsibilities:
- Handle complex claims locally without assistance up to a designated authority; provide assistance for larger claims, including accounting-related claims (business interruption and stock)
- Examine claim forms and other documents to determine insurance coverage
- Interview, phone, or correspond with the claimant and witnesses regarding the claim
- Consult policy files and hospital records and inspect material damage to determine the extent of the company's liability and various investigation methods depending on the type of insurance
- Estimate the cost of repair, replacement, or compensation
- Prepare a report on your findings and negotiate a settlement with the claimant
- Recommend that the legal department take legal action when a settlement cannot be negotiated
- Attend litigation hearings
- Review case reserves in assigned claim files to cover probable costs
- Prepare claims reports to help determine profitability and calculate adequate future rates
Additional responsibilities:
- Perform other tasks as assigned
- Support the organisation's quality program(s)
- Travel as required
Qualifications:
- Bachelor's degree from an accredited college or university preferred
- Five (5) years of experience in the relevant field or an equivalent combination of education and experience is required
- IIA-AIC title and actively pursuing another professional title in the insurance field; a claims expert license is required
Skills and knowledge:
- Excellent oral and written communication, including presentation skills
- PC literacy, including Microsoft Office products
- Strong customer service skills
- Attention to detail and accuracy
- Good time management and organisational sense
- Ability to work independently or in a team environment
- Ability to meet or exceed performance competencies