Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a General Adjuster - NE Atlanta, your primary purpose will be to investigate claims against insurance or other companies for personal, casualty, or property loss or damages, and attempt to effect out-of-court settlement with claimant.
Responsibilities:
- Handle complex losses locally unassisted up to designated authority, and assist on larger losses, including handling accounting-based losses (business interruption and stock)
- Examine claim form and other records to determine insurance coverage
- Interview, telephone, or correspond with claimant and witnesses regarding claim
- Consult police and hospital records, and inspect property damage to determine extent of company's liability and varying methods of investigation according to type of insurance
- Estimate cost of repair, replacement, or compensation
- Prepare report of findings and negotiate settlement with claimant
- Recommend litigation by legal department when settlement cannot be negotiated
- Attend litigation hearings
- Revise case reserves in assigned claims files to cover probable costs
- Assist in preparing loss experience report to help determine profitability and calculate adequate future rates
Additional Responsibilities:
- Perform other duties as assigned
- Support the organisation's quality program(s)
- Travel as required
Qualifications:
- Bachelor's degree from an accredited college or university preferred
- Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation
- Appropriate state adjuster license is required
- Five (5) years of related experience or equivalent combination of education and experience required
Skills & Knowledge:
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Demonstrated commitment to timely reporting
- Strong customer service skills
- Strong interpersonal skills
- Attention to detail and accuracy
- Good time management and organisational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
Work Environment:
- When applicable and appropriate, consideration will be given to reasonable accommodations
- Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
- Physical: Must be able to stand and/or walk for long periods of time; kneel, squat or bend; work outdoors in hot and/or cold weather conditions; climb, crawl, stoop, kneel, reaching/working overhead; lift/carry up to 50 pounds; push/pull up to 100 pounds; drive up to 4 hours per day; and have continual use of manual dexterity