Description
The AI Solutions team in Technology & Product builds internal products and platforms that help Salesforce engineers adopt AI-assisted development safely, effectively, and measurably.
As a Lead Member of Technical Staff, you will design, build, and own full-stack product and platform capabilities across desktop applications, backend services, data pipelines, dashboards, and developer-facing integrations.
Responsibilities
- Lead the technical design and delivery of complex, cross-cutting capabilities across internal developer-productivity products, spanning desktop experiences, backend services, data and analytics platforms, governance workflows, and integrations with AI coding tools and engineering systems.
- Build backend APIs, data models, ingestion flows, dashboards, and user experiences that connect AI tool usage to outcomes engineers and leaders can act on.
- Set technical direction for a product or platform area, translating ambiguous requirements into design specifications, test strategies, and incremental delivery plans; partner with product and engineering stakeholders to shape medium-term priorities and validate feasibility.
- Define and raise the operational bar across the systems you lead by establishing telemetry, SLIs and SLOs, controlled rollout strategies, playbooks, and long-term ownership practices; lead incident investigation and root-cause analysis when needed.
- Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
- Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
- Establish and curate the shared system context - designs, constraints, standards, operational knowledge, and decision records - that helps both engineers and AI agents operate accurately and reliably.
- Raise the team's technical quality through design and code reviews, coaching, pairing, and clear definitions of done; delegate appropriately while remaining accountable for the overall technical outcome.
Requirements
- 6+ years of experience designing and building production software, including full-stack applications, backend services, developer tools, or internal platforms.
- Strong programming skills and experience working across frontend, backend, APIs, data stores, and distributed system boundaries.
- Experience taking ambiguous product or platform requirements from design through implementation, testing, rollout, and production ownership.
- Ability to explain initiatives and designs clearly to engineers, product partners, and engineering leadership; make sound technical tradeoffs; influence stakeholders; and lead complex work across teams.
- A demonstrated, genuine AI-first approach to engineering , using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor) to move faster, build fluency across the stack, and contribute well beyond your core specialty.
- Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
- A related technical degree is required.
Benefits
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program