Assistant Manager, Equities Operations

The Assistant Manager, Equities Operations will support the effective day-to-day management of Admissions activity across the LSE markets.

The role will provide operational oversight across admission applications, instrument and issuer reference data, regulatory and market updates, and related stakeholder queries.

The successful candidate will be expected to take ownership of day-to-day delivery, support the development of team capability, ensure strong control standards are maintained, and act as an escalation point for operational issues.

Key Responsibilities

Admissions Delivery

• Support the Admissions Manager in the day-to-day running of the Admissions function, ensuring applications are processed accurately and in line with market, regulatory and client deadlines.
• Act as a subject matter expert on Admissions processes, supporting internal stakeholders and external clients throughout the admission lifecycle.
• Maintain oversight of admission pipelines, identifying risks, issues and bottlenecks, and driving timely resolution to ensure delivery against market deadlines and service expectations.
• Liaise with issuers, advisers, NOMADs and other market participants to facilitate the efficient progression of applications and resolution of queries.
• Ensure Admissions activity is supported by appropriate controls, governance and documentation, escalating exceptions and risks where required.
• Act as a key operational contact for Admissions activity, providing guidance, support and leadership to colleagues across the team.

Team Leadership & Management

• Support the day-to-day management of the Manila-based Admissions team, with oversight across Corporate Actions and Control teams, ensuring work is prioritised effectively and delivered to a high standard.
• Coach and develop team members, building capability, resilience and subject matter expertise.
• Support resource planning, workload management and knowledge sharing to ensure effective team coverage.
• Promote a culture of accountability, collaboration, continuous improvement and operational excellence.
• Depending on the final operating model, the role may also include people management responsibilities for Manila-based colleagues outside of Admissions, focused on coaching, development and performance management rather than day-to-day operational oversight.

Controls, Risk & Continuous Improvement

• Maintain a strong controls environment, ensuring procedures are followed and risks are identified and managed appropriately.
• Drive process improvements, automation opportunities and efficiency initiatives across the Admissions function.
• Investigate operational issues and implement corrective actions to improve service quality and reduce repeat occurrences.
• Support regulatory, system and business change initiatives, ensuring operational readiness and effective implementation.

Stakeholder Management & Change Delivery

• Build strong relationships with internal and external stakeholders, acting as a key escalation point for Admissions-related activity.
• Partner with Technology, Product, Compliance and Operations teams to deliver business and regulatory change.
• Support system enhancements, testing activities and process improvement initiatives, including Salesforce and future-state Admissions processes.
• Represent the team in projects, working groups and stakeholder forums where appropriate.

Candidate Profile and Key Skills

• Strong experience within a financial markets, operations, admissions, reference data or client service environment.
• Solid understanding of capital markets, equities trading environments, admissions processes or related market operations activities.
• Demonstrated leadership capability, with experience coaching, mentoring, coordinating or developing colleagues within a team environment.
• Strong organisational skills, with the ability to prioritise competing demands, make informed decisions and maintain oversight across multiple workstreams.
• Ability to lead by example, promote accountability, and foster a positive and collaborative team culture.
• Strong stakeholder management and communication skills, with the confidence to engage effectively with colleagues at all levels across Operations, Technology, Product and Compliance teams.
• Capable of acting as a key escalation point, exercising sound judgement and taking ownership of issues through to resolution.
• Strong accuracy, attention to detail and ability to perform effectively under pressure whilst maintaining high standards of operational control.
• Good awareness of regulatory requirements and their impact on admissions, market operations and reference data processes.
• Experience leading or contributing to process improvement, automation, system change, UAT or operational readiness initiatives.
• Confident team player with strong interpersonal skills, a proactive mindset and a continuous improvement focus.
• Working knowledge of corporate actions processes and events would be beneficial.
• Technical capability, or the ability to quickly develop expertise, in tools such as Excel, Salesforce, Power BI, ITSM tools, market data platforms and operational systems would be advantageous