Description
We are seeking a Cafe Manager to lead our team in Folkestone. As a Cafe Manager, you will be responsible for delivering outstanding customer service, managing your team, and driving performance.
Responsibilities:
- Put customers first: Empower your team to deliver friendly, attentive service, listening to customer feedback to make sure our Café is always a warm, welcoming place to pop by.
- Lead and support your team: Manage shift rotas, attendance, and talent development, delivering training so colleagues have the confidence to succeed and grow.
- Drive performance and standards: Lead an encouraging, performance-driven department, guiding colleagues to work with purpose against all operational and sales targets.
- Keep operations running smoothly: Plan resources thoroughly, manage daily team routines, and build strong working relationships with other store departments.
Benefits:
- Generous holiday entitlement
- Discretionary bonus scheme
- 15% discount in our supermarkets and convenience stores
- Additional 10% discount card for a friend or family member
- Genuine career progression and development opportunities
- Subsidised in-store cafe or shop floor ranges
- Free parking
- Competitive pension and life assurance
- Healthcare / Wellbeing benefits including Aviva Digital GP
- 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
- Optional payroll charity donations
- A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
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